Meet vviinn and moin AI at dmexco 2026

Taking on the “Conversational Challenge”

Most shops still make customers do the translating. You know what you want; the shop knows what it stocks; but basic search setups still force customers to turn natural thoughts into rigid queries.

True conversational search removes that. A customer asks in their own words: a full sentence, a half-remembered product name or even a problem rather than a product, and gets a real answer… with the relevant product attached.

And now imagine putting this power behind your chatbot offering.

What we are showing

That takes two things working together.

moin AI brings the conversation: understanding what someone actually means and holding a dialogue that goes somewhere.

vviinn brings the commerce underneath it: the product understanding, the intent data, and the connection into the catalog that turns a good answer into the right product.

Neither half works alone. A chatbot without commerce depth is a nicer way to be told nothing. Search intelligence without conversation is still a one-way street to the relevant products without explanation and empathy.

Watch the solution on stage

Johannes Hehr, CSO of moinAI, will present our fusion of empathy and knowledge in his talk “AI Product Search: Empfehlen ja, aber nach den Regeln deiner Marke und Marge” at the Start-up stage on Thursday 24th September at 10 AM.

See the details here and mark your calendar!

Come and say hello

For the deep dive, please stop by at moin AI’s booth F057 in hall 7.1 and join us for a live walkthrough of the joint solution: a shopper asks, the assistant understands, the catalog answers, and the path to checkout stays short. No slides of a roadmap: the working thing!

We will also talk about where this is heading. Agents are already starting to shop on behalf of customers, and they do not browse.

They ask, and they take the first source that answers well. The shops that get found in that world are the ones whose catalogs can hold a conversation now.

Philipp will be there both days, and he would rather have a proper conversation than hand out a flyer.

If you are working on search, product data, or conversational commerce, or you are simply tired of your own zero-results page, this is a good use of twenty minutes.

Reach out to book a slot with Philipp here or find us at the moin AI booth Hall 7.1. F057.